Terms Of Service

Terms of Service

Welcome to Aura Buds. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. General

Aura Buds reserves the right to update or change these terms at any time without prior notice. Continued use of our services means you accept any changes made.

2. Products & Pricing

We strive to provide the best quality products at the best prices. Prices and product availability may change without notice. Product images are for reference; slight variations may occur.

3. Orders & Payments

  • We offer Cash on Delivery all over Pakistan

  • No advance payment is required

  • Customers are allowed to open and check the parcel before payment

  • Payment must be made after checking the product and confirming satisfaction

4. Shipping & Delivery

Orders are usually delivered within the estimated time shared at checkout. Delays caused by courier services, weather, or unforeseen circumstances are not under our control.

5. Returns & Exchanges

Returns or exchanges are accepted only in case of:

  • Damaged product

  • Wrong item delivered

The product must be unused and returned in original packaging. Claims must be made within the specified time after delivery.

6. Customer Responsibility

Customers must provide accurate shipping details. Aura Buds is not responsible for delivery issues caused by incorrect information.

7. Limitation of Liability

Aura Buds is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Contact Information

For any questions regarding these Terms of Service, please contact our customer support team.